The
privacy of our clients, employees, and staffing representatives
is important to TAG Recruitment Group Inc.
(referred to as "we" or "us" or "the
service provider" in this policy) and the purpose of this
policy is to inform you what personal information we collect,
how we use it, what may be disclosed to others, how long we
keep it, and how you can request access to your personal information
or obtain more information about TAG Recruitment Group Inc.’s
privacy policies.
Personal
Information:
Personal information means any information about you except
your name, business title, business address, business e-mail
address, business telephone number or business fax number.
Please
note:
Names, addresses, and telephone numbers listed in the telephone
or other directories are not considered to be personal information.
Accountability:
We are responsible for protecting personal information in our
control. We have designated our President to be accountable
for our compliance with this policy and the privacy legislation.
If you wish to contact our President you may do so by one of
the following methods:
Phone: (403)-291-2234
Mail: 2000 Pegasus Road N.E., Calgary, Alberta T2E 8K7
Attention: Sheila Musgrove
Personal
Information Collected:
We collect appropriate and pertinent personal information whenever
you engage in one or more of the following with TAG Recruitment
Group Inc. directly or through our clients or staffing services
representatives. Personal information may be collected verbally
or non-verbally. Although you are registered, dispatched and
supervised by the service provider, you are technically an employee
of The Staffing Edge. This information is also sent to The Staffing
Edge and sometimes the claims management company (DFM Corporation)
when required for purposes of WCB claims and HR disciplinary
issues.
a) application for employment
b) inquiry regarding employment availability
c) contact with any of our staffing service
representatives or staffing service representatives of the Staffing
Edge
d) any communication/conversations where information
is offered
Personal information
may include one, some, or all of the following information about
you:
a) name, address, and telephone number
b) personal facsimile number and email address
c) occupation (current and past)
d) work history
e) pay history
f) language preference
g) date of birth (we only require to know if
you are over 18 and under 65 for purposes of Canada Pension)
or actual date of birth for benefits purposes or if requested
by WCB in the event of a work place injury
h) social insurance number; work permit number;
and other identification
i) banking information for direct deposit
j) driver's license number or other photo identification
k) marital status only if needed for benefits
application
l) personal emergency contact information
m) hours worked
n) physical limitations and capabilities for
job offered
o) credentials to support training and / or
education
Please
note:
Social Insurance Number and/or work permit number is required
by law at time of hire.
Safeguarding
Personal Information:
We use your personal information for the purposes listed below.
Access to your personal information is restricted to our staffing
service representatives who need access to perform their work.
Use
of Personal Information:
Your personal information may be used for one or more of the
following reasons related to providing customer service to you:
a) provide employment services including references
and employment confirmation
b) obtain personal benefits
c) provide referral to clients
d) process payment by cheque or direct deposit
e) provide updates and information regarding
services
f) follow-up to obtain your feedback on our
level of service
Disclosing
or Sharing Personal Information:
We do not sell your personal information to any outside source.
We may be required to share some or all of your personal information
with third party service providers including the following:
a) prospective and existing clients
b) financial institutions (re: direct deposit)
c) insurance companies (re: benefits)
d) staffing services representatives (re: quality
assessment and risk management)
e) claims and HR management company (DFM Corporation)
We may also disclose
your personal information when we are required or permitted
to do so by law - Canada Customs, WCB, Courts, and other government
agencies.
Retention
and Disposition of Personal Information:
We retain your personal information for the time that we believe
you are referable for employment. When there are legal requirements
related to the retention period of personal information, we
will comply with those requirements. Personal information will
be safeguarded against unauthorized access to avoid misuse and
fraudulent use.
Personal information
will be disposed after the appropriate retention period using
approved methods including electronic file deletion and paper
shredding. A matrix is provided in Appendix A identifying the
personal information we collect, how we use it, what may be
disclosed to others, and how long we keep it. This Appendix
A forms a part of your application and your signature demonstrates
your informed consent.
Your
Rights to Limit Use of Personal Information:
The personal information that we collect is necessary to provide
you with services related to your qualification, placement,
and ongoing employment. Personal information is also used to
build and maintain our relationship with you to serve you better.
If you wish to limit
collection, use, or disclosure of your personal information,
please contact our President who is also our privacy officer
to discuss how we may honour your request and still continue
to provide acceptable level of service.
Questions
and Concerns:
Please contact our President, who is also our privacy officer
if you have any questions or concerns about this privacy policy
or about the collection, use, and disclosure of your personal
information to TAG Recruitment Group Inc..